Services
Four jobs,
one crew,
one visit.
The crew that carries it in is the crew that assembles it and takes the packaging away. One visit to your customer, one account manager, one invoice.
Service 01
Two-person home delivery
Bulky goods carried into the room of choice by a uniformed crew of two.
Lounges, beds, fridges, treadmills — the things that will not fit through a door on their own. We book a window the day before, text on approach, put down floor protection, and leave the place as we found it.
What's included
- Two-person crews, room of choice
- Booked window with an ETA link
- Floor and doorway protection
- Photo proof of delivery at the door
Service 02
Installation & assembly
Assembled, positioned, tested and working before the crew leaves.
A delivery that ends with a customer staring at a flat-pack box is only half a job. Our crews assemble on site, level and position the unit, test it where it needs testing, and take the debris with them.
What's included
- Flat-pack and part-assembled goods
- Appliance positioning and connection
- Levelling, testing and handover
- Scope agreed per SKU before launch
Service 03
Takeback & returns
Old units, packaging and failed deliveries, back the other way.
The truck is going back empty otherwise. Crews remove the old appliance or mattress, take the cardboard and polystyrene away for recycling, and carry returns straight back to your DC — no second visit, no second invoice.
What's included
- Old unit removal and disposal
- Packaging taken for recycling
- Returns carried back to your DC
- Failed-delivery recovery same run
Service 04
Dedicated fleet & store delivery
Trucks and crews assigned to your operation — in your livery if you want them.
For clients with steady volume, we run a dedicated fleet: the same vehicles, the same drivers, working only your freight. Also covers store replenishment and dock-to-dock work between your sites.
What's included
- Dedicated vehicles and crews
- Your livery and uniforms on request
- Store replenishment runs
- Tail-lift and forklift unload
How it runs
From your DC
to their lounge room.
Every job follows the same five steps, whether it is one mattress to Dandenong or forty deliveries out of your Sydney DC.
-
01
Feed
Your orders reach us by API, EDI or a file drop overnight. No re-keying, no emailed spreadsheets.
-
02
Book
We call or text the receiver and lock a three-hour window for the next day. Anything unbookable comes back to you, not into a black hole.
-
03
Load
The crew loads from your DC in the morning and scans every item on. That scan is your receipt.
-
04
Deliver
Carried into the room of choice, assembled, tested, packaging and old unit taken away.
-
05
Prove
Signature and photo captured at the door and attached to the job within a minute of the crew finishing.
Before you ask
Service questions.
No — and that is deliberate. We are a delivery contractor, not a 3PL. Your goods stay in your own DC or store until our crew loads them, and they go out for delivery the same day. You keep control of your inventory.
Every home delivery is booked into a three-hour window the day before, and the receiver gets a tracking link when the crew starts the run. If they miss it, we rebook at no charge the first time.
It is agreed per SKU before we launch, so there is no argument at the door. Typically that is assembly, positioning, levelling and a basic function test. Anything requiring a licensed trade — hard-wiring, plumbing — we will tell you up front.
Yes. We run our own vehicles through regional Victoria and NSW on set days, and use vetted agents beyond that. Regional deliveries typically add one to two days.
We carry public liability, marine transit and workers compensation cover. Certificates of currency, licences and our safety management plan go out with every account setup, and on request at any time.
Send us your delivery volumes, the metros you need covered and what installation involves. We will come back with a rate card and a launch plan, usually within two business days.